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Police Product Insight

Police Product Insight Subscription Terms & Conditions

1. Terms used in this agreement

1.1 The term "we" and "us" refers to Red Snapper Media Ltd, the parent company of Police Oracle and it's products including Police Product Insight.

1.2 The term "site" refers to and its related services including

1.3 The term "material" refers to material including, without limitation, text, video, graphics and sound material, published electronically on the site or in print, whether copyright of Police Product Insight, Police Oracle or a third party.

2. Paid hard copy magazine subscription

2.1 A paid subscription consists of six hard copy issues of Police Product Insight magazine per year and includes free access to the digital edition including back issues with an active Police Oracle account.

2.2 Subscription payments are made in a single transaction for six issues.

2.3 The subscription is continuous and will renew annually for a further six issues until you cancel your subscription.

2.4 When subscribing to a paid print subscription, it may take up to 24 hours for this to be reflected in your account area on the site.

2.5 Subscriptions placed later than 72 hours prior to the publication date may not receive that issue resulting in the subscription starting from the following issue.

2.6 We reserve the right to restrict access or refuse any subscriptions to anyone and in this case a full or partial refund will be given for any outstanding print magazine issues, if a paid subscription has been taken out.

3. Free digital magazine subscription

3.1 A free subscription consists of six issues per year in PDF format.

3.2 A free Police Oracle user account is required to download the digital magazine and to manage your account details.

3.3 A free digital magazine subscription is also included with a paid print subscription.

3.4 To download digital magazines, you will require an internet connection and you are responsible for the connection, service and fees related to this.

3.5 We reserve the right to restrict access or refuse any subscriptions to anyone.

4. Cancellation of subscriptions

4.1 You can cancel your paid subscription through the 'Manage your subscription' page on

4.2 A paid subscription can be cancelled at anytime and you will continue to receive any issues already paid for. The cancellation ensures that there is no renewal of your subscription. There are no partial refunds for early cancellation.

4.3 A free digital subscription cancellation will stop receipt of the digital magazine immediately and you will no longer be able to access issues of the magazine.

4.4 Details on how to cancel your free digital subscription can be found in the 'Manage your subscription' area on

5. Subscription delivery

5.1 The digital edition will be available from the site on the magazine publication date and an email will be sent to your registered email address notifying you that the new issue is available to download. It is your responsibility to ensure that the email address on your subscription is valid.

5.2 The print magazine is despatched to you on the magazine publication date. Delivery will take up to 14 days especially to territories outside the European Union. It is your responsibility to ensure that the postal address on your subscription profile is clear and valid. The address fields entered by you are used directly for the post delivery labels.

5.3 You can update your subscription delivery information by logging into

6. By taking out a subscription, you are allowing us to email you when issues are ready to be downloaded. You also allows us to email you with any important updates regarding your subscription to Police Product Insight.

7. By taking out a subscription you warrant that you are legally capable of entering into binding contracts, you are at least 18 years old and all the information you have provided is yours, complete and accurate.

8. Cover images are used for promotional purposes only and may differ from the final product.

9. Copyright

9.1 No material published in Police Product Insight may re-produced in any form without express written permission of the Publisher. All content is the property of Red Snapper Media Ltd.

10. Termination and changes to this agreement

10.1 If we choose to terminate this agreement we will notify you by email and your log in will no longer be valid. A partial refund will be made in recognition of any outstanding paid subscription issues to be delivered.

10.2 We may amend these terms and conditions. A notice will be added to the site, but it is your responsibility to check these terms regularly.

11. By accessing this site, taking out a subscription or downloading it's magazines, you agree to be bound to these terms and conditions.

A Police Product Insight subscription is managed via a user profile on the Police Oracle website and is also subject to the Police Oracle user Terms and Conditions.