Cumbria joins other forces with call back function on 101 calls

Headlines

Pushback on MH calls hasn't happened overnight says APCC lead - Police Oracle spoke with Surrey PCC Lisa Townsend on the implementation of the Right Care Right Person initiative and why it's important it happens now.

Duty of Co-operation being used in 'hostile interviews' of PIP cases - Officers need to know whether they are answering as witnesses or suspects says misconduct solicitor.

GMP officer sole British representative at US leadership academy - Ch Supt John Webster was selected to attend the Policing Leadership Academy, where he will spend one week a month in America as part of a six-month education course.

Proposals for generic Intervention Units 'direct risk to public safety' - The MoJ is looking to create single Interventions Units across the 12 probation regions.

Cumbria joins other forces with 'call back' function on 101 calls

The force launched the function this week on the non-emergency phone line.

Date - 11th April 2022
By - Cachella Smith

The function is one of a range of options that will be offered to callers if they attempt to speak with the force during a busy period. Callers will also have the option of being directed to an online ‘Live Chat’ function as well...

Do you have an interesting news story? Contact the newsdesk on 0203 119 3303
or alternatively get in touch via the contact form.

Four forces must improve public contacts, HMI warns

Five forces have received mixed PEEL assessments. Leicestershire delivered despite tough challenges but four others must improve - including call handling.

Beds scores first-ever outstanding on reoffending rates Cumbria set to reach Uplift recruit record More headlines »

And also...

Pushback on MH calls hasn't happened overnight says APCC lead

Police Oracle spoke with Surrey PCC Lisa Townsend on the implementation of the Right Care Right Person initiative and why it's important it happens now.

Duty of Co-operation being used in 'hostile interviews' of PIP cases GMP officer sole British representative at US leadership academy Latest headlines »