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Successful change in IPCC complaints pilot

Dame Anne Owers provides an insight into recent changes in the police watchdog's work to help complaints be handled consistently and fairly.

Successful change in IPCC complaints pilot

Date - 8th June 2015
By - Dame Anne Owers - IPCC
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One of the IPCC’s key roles is to help the police service operate a complex and often bureaucratic complaints system.  Nearly all of the 35,000 or so complaints from the public will be initially dealt with by local forces and it must be...
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