Call handling

Article

HMIC closes cause of concern around Met's call handling

13/11/2024 Cash Boyle
Article

Humberside piloting My Police Portal to enhance 'victim-focused approach'

11/10/2024 Cash Boyle
Article

How Kent Police rose from bottom of the table to 1st for 999 calls

30/09/2024 Cash Boyle
Article

HMICFRS discharges call handling cause of concern for Devon and Cornwall

30/09/2024 Cash Boyle
Article

West Midlands Police 'delighted' to move out of special measures in 'record time'

18/09/2024 Cash Boyle
Article

Gloucestershire Police answering 999 calls 'quicker than ever before'

10/07/2024 Cash Boyle
Article

Hampshire opens new contact centre to improve call handling

23/01/2024 Cash Boyle
Article

PCC praises new operating model as force sees reduction in burglary and serious violence

05/01/2024 Cash Boyle
Article

Durham's public contact overhaul expected to be fully operational by next April

15/12/2023 Cash Boyle