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Virtual call assistant helps almost 800 vulnerable callers in the West Midlands

Cash Boyle 28/10/2024

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AI Assistant ‘Andi-Esra’ has picked up some of the 101 calls which may previously have been abandoned if a human hadn’t picked up the call straight away.

Category: Governance Innovation PCC

Tags: PCC Simon Foster West Midlands Police

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Virtual call assistant helps almost 800 vulnerable callers in the West Midlands

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