Article
How WMP reduced 101 call times from 29 minutes to under 10 seconds

The force has used artificial intelligence (AI) technology to help identify the most vulnerable callers entering the 101 system and ensure they are put through to experienced staff.
Advertisement
Job of the week
Police staff investigator (PIP 2)

- Devon & Cornwall Police
- PPU, Ashburton; PPU, Torquay; PPU Bodmin CID Torquay; CID Exeter, CID Barnstaple, CID Liskeard, CID Bodmin, CID Newquay, CID Falmouth, CID Cambourne, CID Penzance, CID Charles Cross
- Grade 7 - Starts at £36,630 rising by yearly increments to a maximum of £40,893 per annum
We are proud to be expanding our team and strengthening our investigative capacity across Devon and Cornwall by recruiting up to 35 experienced Police Staff Investigators (PIP 2) to help us deliver the highest level of service to our communities. Vacancies are within our Criminal Investigation Department and Public Protection Units.
Read more